Privacy policy
Privacy Policy
Tallow & Honey Supplies LLC respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit tallowhoneysupplies.com, purchase our products, contact customer service, subscribe to marketing communications, or otherwise interact with our online store.
Information We Collect
Depending on how you interact with our store, we may collect:
- Name and contact information
- Billing and shipping addresses
- Email address
- Telephone number when provided
- Order and purchase history
- Products purchased or returned
- Transaction information
- Shipping and tracking information
- Customer service communications
- Marketing preferences
- IP address
- Browser and device information
- Cookie and website activity information
- Information necessary to detect and prevent fraud
Payment information is processed through secure payment providers made available through our checkout, including Shopify Payments and other enabled payment methods.
We do not require customers to send full payment card details to us by ordinary email.
How We Use Personal Information
We may use personal information to:
- Process and fulfill orders
- Process payments and refunds
- Provide shipping and tracking information
- Communicate regarding purchases
- Provide customer support
- Prevent fraud and unauthorized transactions
- Maintain and improve our website
- Personalize the shopping experience
- Send marketing communications where permitted
- Comply with tax, accounting, legal, and regulatory obligations
- Enforce our policies and protect our legal rights
Shopify
Our store is hosted using Shopify.
Shopify may process information about customers to provide ecommerce, checkout, payment, security, analytics, and related services.
Your information may therefore be processed by Shopify and its service providers in accordance with their applicable privacy practices.
Payment Processing
Payments may be processed through Shopify Payments or other payment providers offered during checkout.
Payment processors may collect information required to authorize transactions, prevent fraud, satisfy financial regulations, and process refunds or disputes.
We do not control the independent privacy practices of financial institutions or third-party payment providers.
Service Providers
We may share information with trusted service providers when reasonably necessary to operate our business, including:
- Shopify
- Payment processors
- Fraud prevention providers
- Fulfillment and warehouse providers
- Shipping carriers
- Email and customer support services
- Analytics providers
- Advertising and marketing providers
- Technology and hosting providers
- Professional advisers
These parties receive only the information reasonably necessary to perform their functions.
Cookies and Similar Technologies
Our website may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be used to operate the website, remember preferences, understand website traffic, improve performance, prevent fraud, and measure marketing effectiveness.
Where required by applicable law, non-essential cookies or advertising technologies will be used subject to appropriate consent or privacy controls.
Marketing Communications
If you subscribe to our emails or otherwise consent to receive marketing messages, we may send information about products, promotions, or store updates.
You may unsubscribe at any time through the unsubscribe link contained in marketing emails or by contacting:
support@tallowhoneysupplies.com
Transactional communications relating to an order or customer service request may still be sent.
Advertising
We may work with advertising or analytics providers to understand the effectiveness of our marketing.
Depending on your jurisdiction, certain advertising activities may legally be considered a “sale,” “sharing,” or targeted advertising.
Where applicable, you may exercise available opt-out rights through privacy controls provided on our website or by contacting us.
Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access
- Request correction
- Request deletion
- Request information about how data is used
- Withdraw consent where processing is based on consent
- Object to certain processing
- Request data portability where applicable
- Opt out of certain targeted advertising, sale, or sharing
- Appeal certain privacy decisions where applicable
We will not unlawfully discriminate against you for exercising applicable privacy rights.
To submit a privacy request, contact:
support@tallowhoneysupplies.com
We may need to verify your identity before completing certain requests.
California Privacy Rights
Where the California Consumer Privacy Act and related California privacy laws apply, eligible consumers may have rights to know, access, correct, delete, and obtain information regarding certain uses or disclosures of personal information, as well as rights to opt out of certain sales or sharing of personal information.
Requests may be submitted to support@tallowhoneysupplies.com.
Canadian Customers
Where Canadian privacy law applies, including applicable principles under PIPEDA or substantially similar provincial privacy legislation, we process personal information in accordance with applicable requirements concerning accountability, appropriate purposes, safeguards, access, and meaningful consent.
European Economic Area and United Kingdom
Where the GDPR or UK GDPR applies, our processing may rely on contractual necessity, legal obligations, legitimate interests, or consent depending on the activity involved.
Eligible individuals may also have rights to lodge complaints with the relevant supervisory authority.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer service, preventing fraud, resolving disputes, and satisfying accounting, tax, and legal requirements.
Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
No internet transmission or electronic storage system can be guaranteed to be completely secure.
Children
Our store is intended for adults purchasing personal-care products.
We do not knowingly seek to collect personal information directly from children in violation of applicable law.
International Data Transfers
Because Shopify, payment processors, carriers, technology providers, and customers may operate in different countries, personal information may be processed outside the country where it was originally collected.
Where required, appropriate legal mechanisms are used for international transfers.
Business Transfers
If Tallow & Honey Supplies LLC is involved in a merger, acquisition, restructuring, financing, or sale of assets, personal information may be transferred as part of that transaction where legally permitted.
Changes to This Policy
We may revise this Privacy Policy when necessary to reflect operational, legal, regulatory, or technological changes.
The version published on tallowhoneysupplies.com will be the current version.
Contact
For privacy questions or requests:
Website: tallowhoneysupplies.com
Email: support@tallowhoneysupplies.com